This project studied the implementation and adoption of collaboration tools and information and communication technologies more broadly. Specifically, the project aimed to deepen our understanding of the causes and consequences of enterprise social media (ESM) use and public social media use (such as Facebook and Twitter) in global work settings.

The project assessed how different affordances and uses are associated with individual and organizational outcomes such as knowledge sharing and employee well-being. The project adopted a paradoxes and tensions framework to investigate the potential tensions resulting from overlapping professional and personal social media identities, work-life boundaries, and constant connectivity. We examined how employees are navigating and managing resulting paradoxes and tensions, and how this relates to more distal outcomes of knowledge sharing and individual well-being. Hence, this project places Paradoxes in Information Sharing (PARIS) center stage and relies on research triangulation and international collaborations in an attempt to advance theoretical and practical understandings of technology use in global companies.

The research was funded by the Academy of Finland for the years 2018 – 2022.

Get to know the research team